We really enjoy receiving feedback on our work as it helps us ensure that we continually deliver the high standard of service that our clients should expect.
Here are some quotes from letters that we have received from our clients, their families or friends:
“I would like to thank all of the girls that took care of Mum while Dad was in hospital. It was a great relief to know that she was well cared for and that she looked forward to your visits. As a result, I would like to keep the care package in place to give Dad the rest he needs now that he is back at home, many thanks…”
“I wish to thank you all for your care and kindness these last few years. You have been fantastic and nothing has been too much trouble for you.”
“Please give my thanks to your wonderful team of carers who cared for my lovely husband and for the care shown to me too. Thank you does not seem enough, but they have my love and admiration for all their kindness, dedication and friendship. Without their care I would never have coped, I will be forever grateful.”
“I would like to thank you all for the excellent care you have given me over the past 6 weeks. Without it I wouldn’t be on my feet today and making good progress.”
“Many thanks for your care and overall support. The family and I are all very grateful for making a difficult time so much better.”
“Thank you to the wonderful carers who looked after our mum.”
“I would like to thank you all so very much for your care and concern for Dad the last four years. We appreciated the support you gave him and the patience and compassion you showed.”
“The carers were dedicated, compassionate and thoroughly professional. I was so pleased that mum could remain at home. I could not have managed on my own. Your carers enabled me to do that and I shall be extremely grateful.”
“I want to thank everyone at Cheshire Homecare who came and dressed my dad in the mornings and evenings and got him ready for bed. He was always treated with kindness and courtesy and a smile, it meant a great deal to me. Once again, thank you all.”
“We just wanted to let you know how happy we are with the care package mum is receiving. Mum is a very private person and was extremely unhappy with the idea of having people coming into her house. Thanks to you and your team, mum seems to have become extremely fond of the carers and looks forward to her visits. The care and compassion is so important and has made a huge difference to mum’s quality of life.”
“All your staff are a joy to work with. Your office staff are polite and respectful on the telephone and always try to fit my needs into a rota at short notice. The girls are always bright, cheerful and helpful, in fact there are not enough words to describe them, they are so professional yet caring, you are all worth more than gold.”